Terms of service

1. Overview

These Terms govern use of couverte.io and engagements with Couverté intelligence services. By submitting an inquiry or signing up, you agree.

"Couverté" means the business at couverte.io. "You" means the person or organisation engaging us.

2. Services

We provide revenue intelligence for restaurants — menu and pricing analysis, benchmarking, scoring, briefings, and platform access — as described in proposals and product documentation.

Specific scope is set in your order or proposal unless otherwise agreed in writing.

3. Pricing and payment

Prices are shown in US dollars (USD) or Euros (€) depending on your region. Illustrative tiers may appear on the site; binding pricing is set in your proposal or order.

Payment is by secure payment link, sent by email after we agree on scope. We do not collect payment card details on this website. Invoices are issued in your agreed currency; VAT is applied where applicable. Subscriptions bill monthly as agreed; access may be suspended after notice for non-payment.

4. Intellectual property

Methodology, scoring frameworks, and deliverables are Couverté property. You receive a licence to use findings inside your organisation as agreed.

You may not resell or publicly disclose deliverables without consent — internal use with your team and owners is allowed where agreed.

Website content and product assets remain Couverté property.

5. Confidentiality

Both sides protect confidential information. We do not disclose your operational data to third parties except where required by law or as needed to deliver the service under agreement.

We may reference sector and property type in aggregate — not your name — for product improvement.

6. Cancellation and refunds

The Verdict is free. There is no charge for your first Verdict, so there is nothing to refund.

Subscriptions (Local, Boutique, Groups) bill monthly and cancel at the end of the current billing period. Fees already paid are non-refundable except where required by law.

7. Limitation of liability

Recommendations rely on data you provide and available market information. We are not liable for operational outcomes from using or not using them.

To the maximum extent permitted by law, total liability for a claim is limited to fees paid for that engagement.

8. Governing law

These terms are governed by the laws of Spain. Disputes: courts of Barcelona, Spain — unless mandatory law says otherwise.

9. Contact

Questions: hello@couverte.io.